Pest Free Products Ltd - Terms & Conditions

Prices shown include VAT at the prevailing rate. Payment may be made with all major credit cards. 

We are open Monday to Friday 9am - 3pm.

Orders placed before 2pm will be dispatched the same day. 


Pest Free Products Ltd are open Monday to Friday and we will endeavour to dispatch your goods no later than the next working day.  If for any reason there is an unexpected delay is dispatching your goods, we shall notify you by email.

Delivery is charged at cost by Royal Mail Special Delivery (Next Day or Saturday).  Some remote post codes require an additional day for delivery. The delivery method is selected by the customer during the ordering process.

All goods are warranted against manufacturing fault or failure for 2 years from date of purchase.

Your personal details will not be given to any third party. No information is being collected as a result of you entering this site or ordering goods. No tracking technology is being used by us.

Your card details will be used solely in relation to the specific transaction for which they are given. You enter your card details on an encrypted, secure page at "Romancart"


In the unlikely event you are not completely satisfied with your purchase (or simply change your mind), you may return the goods to us via special delivery within 30 days of the date of sale, in original condition & packaging, for a full refund (excluding postage).  Refunds will be processed within 10 days of receipt by us of the returned goods and will be made back to the credit /debit card used for the original purchase. Please note that we accept no responsibility for goods returned without proof of postage or that are lost in transit. 

We aim to provide an efficient and personal level of customer services at all times. Please do not hesitate to contact us for any information, by e-mail